What This Privacy Policy Covers
When you open an account with us, we collect the information needed to run your wallet, process deposits and withdrawals, and keep your session secure. This includes your registration details, the payment method you use — bKash, Nagad, or Rocket — and transaction records tied to
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your account. We do not sell your personal data to third parties. Payment data from bKash, Nagad, and Rocket transactions is retained only as long as required for account verification and withdrawal processing. Your device identifiers and session logs help us detect unusual login activity and
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protect your account from unauthorised access. If you contact our support team, those conversations are stored to track resolution history. We process data based on your consent at registration and on our legitimate interest in keeping the platform secure. You have the right to request a
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copy of your data, ask us to correct inaccuracies, or request deletion where no legal retention obligation applies. Availability of these rights depends on your local law and the eligible region your account is registered under.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.