Reference

Terms and Conditions for Your Badshah Live Account

These terms set out what you agree to when you open and use a Badshah Live account — covering eligibility, wallet transactions via bKash, Nagad or Rocket, and how disputes are handled.

Account eligibility appliesbKash, Nagad, Rocket coveredRegional law governs accessSubject to periodic updates
Badshah Live Terms and Conditions for Your Badshah Live Account
CONTACT CHANNELS

How to Reach Us About These Terms

If any part of these terms is unclear, or you want to raise a concern about your account or a transaction, our support team can help. Use the channel that works best for you — live chat is the quickest route for urgent account questions, while email suits formal requests or document submissions.

Live Chat Open the chat widget from any page on Badshah Live to reach support directly. Useful for account access questions and wallet transaction checks.
Email Support Send written queries or account documentation requests to our support address. Responses cover terms clarifications, dispute submissions and account reviews.
Help Centre Browse the help section for answers to common terms and account questions before contacting support — it covers wallet rules and eligibility conditions.
HOW WE OPERATE

Account Security and How We Handle Your Data

Your account details are protected with standard SSL encryption in transit. We store only the information needed to run your account and process wallet transactions — no payment credentials are held on our servers after a bKash, Nagad or Rocket transfer completes. Session tokens expire on logout, and we recommend enabling any available two-step verification on your account. If you believe your account has been accessed without your permission, contact support immediately so we can freeze activity and investigate. You can request a summary of the data we hold or ask for corrections through our support email channel.

Data Retention

We keep account and transaction records for as long as required by applicable rules. You can request what we hold by contacting support in writing.

Wallet Security

Payment references for bKash, Nagad and Rocket are handled in a single session and not stored after confirmation. Your PIN never passes through our systems.

Account Access

Login is protected by password and optional two-step verification. Suspicious login attempts trigger an automatic account hold pending your review.

Corrections and Requests

To update personal details or request data corrections, reach out via email support with your account reference. We aim to respond within a reasonable period.

Common Questions About Our Terms

These are the questions we hear most often about account eligibility, wallet rules and what these terms mean in practice.

You must meet the minimum age requirement under your local law and be in a region where accessing this platform is lawful. Eligibility is your responsibility to confirm before registering.

No. These terms set out the conditions of use but do not constitute a commitment to specific payout timelines. Withdrawal processing depends on wallet verification and applicable account checks.

We may suspend or permanently close your account and withhold any balance pending investigation. You will be notified via your registered contact and can raise a dispute through support.

Contact support with your transaction reference number and the amount in question. Include a screenshot of your wallet history to help us trace the payment and resolve it faster.

We update terms when our policies change. A notice will appear on the platform and continued use of your account after the effective date means you accept the updated version.

Send a written request to our support email with your account reference. We will provide a summary of what we hold and allow you to request corrections where needed.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.